RUJAN 2024.

Ivana Kovačić

Head of Human resources
Telemach Croatia

Ivana Kovačić is a highly experienced HR professional with a demonstrated history of effectively leading HR operations in both large and medium-sized companies, with a particular focus on the finance and recent telecom industry. With a strong background in team leadership, Ivana possesses practical knowledge in the implementation, design, and development of HR policies and processes, ensuring compliance with regulatory standards and governmental regulations. Ivana’s areas of expertise include selection and recruiting, compensation systems, restructuring, change management, performance management, and internal education.

Driven by a business-oriented mindset, Ivana has successfully executed several reorganizations, turnarounds, and change management initiatives, leading to the redesign of organizational cultures based on new innovations, international business environments, and current market trends. Fluent in English and German, Ivana is a proficient speaker and presenter.

Ivana’s core competencies encompass a wide range of HR expertise, including a global perspective, functional experience, knowledge of labor law, education planning, compensation, organizational development, employee relations, strategic thinking, business insight, corporate communications, and project management.

Ivana has achieved significant milestones in recent positions, such as leading the integration of Optima and Total TV into Telemach, restructuring and revitalizing the local company of Vienna Insurance Group AG to become the second-ranking insurer in the Croatian market, and driving restructuring initiatives at Sberbank Europe AG. These achievements involved implementing new performance management systems, job structures, diversity strategies, and HR data systems, all while ensuring compliance with regulatory requirements and guidelines.

Currently serving as the Head of HR at Telemach Hrvatska d.o.o., a member of the United Group, Ivana oversees all HR activities for a workforce of over 700 employees. In their previous role as the Head of HR at Wiener osiguranje d.d., a subsidiary of Vienna Insurance Group AG, Ivana successfully managed HR operations and led key processes related to employer branding, diversity, culture, performance management, compensation and benefits, and people development and education.

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